UltraVPS offers two levels of server management for our VPS servers to suit the needs of admins and webmasters of every skill level. Whether you need only the occasional question answered or you need our expert staff to guide you every step of the way, you can rest easy knowing we've got your back.
Features |
Standard Management |
Advanced Management |
| Cost | Included at No Charge |
$19.95 per month |
| Included Admin Time | 1 Hour |
2 Hours |
| Full Root Access | Yes |
Yes |
| Free Reboots | Yes |
Yes |
| OS Reinstallation* | Yes |
Yes |
| Server Updates* | Yes |
Yes |
| Control Panel Updtes* | Yes |
Yes |
| Initial Security Hardening* | Yes |
Yes |
| Server Security Audit* | Yes |
Yes |
| Firewall Installation* | Yes |
Yes |
| IDS Software Installation* | Yes |
Yes |
| Apache / PHP Recompile** | Yes |
Yes |
| Server Monitoring | Ping Only |
Ping + Services |
You can upgrade your management plan at the time of your order by selecting the "Advanced Management" option during the checkout process, or you can add it at a later time by contacting our sales department.
Notes:
System Administration - Your VPS includes either 1 hour (Standard) or 2 hours (Advanced) of system administration time each month. Services marked with an asterisk* above are billed against your included system administration time in 15 minute increments. Any tasks you request that exceed your included time will be billed at our standard rates of $60/hr after your free time is exhausted.
Qualified Plans - In order to qualify for Standard or Advanced Management, your VPS must include one of our control panel options (cPanel, InterWorx, DirectAdmin, or LX Admin). Support for VPS servers ordered without a control panel is provided on a 'best effort' basis only.
Apache / PHP Recompile - Due to the complex nature of recompiling Apache and PHP from the command line, we offer this service only as supported by your particular control panel selection - command line recompiles are not provided. Depending on your selected control panel and the speed of your VPS, a recompile may exceed the time included with our Standard Management plan, and therefore our standard rates would apply for any additional time. If we believe your situation may result in billable charges, our techs will do our best to notify you before proceeding with any work.